Terms & Conditions

Welcome to Thai Mis Delicias.

These Terms & Conditions govern your access to and use of the Thai Mis Delicias website, online ordering platform, food truck services, catering services, meal prep services, pop-up events, group orders, and related offerings.

By accessing our website, placing an order, purchasing a service, or using our services, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

Thai Mis Delicias provides food and beverage services through several business channels, including:

• Thai food trucks.
• Online food ordering.
• Catering and event services.
• Meal prep plans and individual meal orders.
• Pop-up food service inside office buildings.
• Group orders and special food arrangements.

Our services, menus, prices, availability, and operating locations may change from time to time.

Customers may browse our website and use available ordering features.

When creating an account or placing an order, you agree to:

• Provide accurate and complete information.
• Keep your account information up to date.
• Protect your login credentials.
• Use the website for lawful purposes.
• Avoid activities that interfere with the operation or security of our website.

You are responsible for activity conducted through your account, subject to applicable law.

We reserve the right to restrict or suspend access when necessary to protect our website, customers, or business operations.

We make reasonable efforts to display accurate menu descriptions, product information, photographs, and prices.

However:

• Menu items may change depending on availability.
• Certain ingredients or products may become temporarily unavailable.
• Food presentation and photographs may differ slightly from the actual prepared product.
• Prices and menu selections may change without prior notice, subject to applicable law.
• Availability may vary by food truck location, service, and ordering platform.

An item being displayed on our website does not guarantee its availability at every location or for every service.

If an ordered item becomes unavailable, we may contact the customer regarding an appropriate alternative or other available resolution.

Customers must review their orders carefully before submitting payment.

Please verify:

• Selected food and beverage items.
• Protein and ingredient selections.
• Quantity and applicable modifications.
• Pickup or delivery information.
• Selected service location.
• Contact information.
• Order total and applicable charges.

Submitting an order does not necessarily mean it has been accepted.

An order is considered confirmed when Thai Mis Delicias or its authorized ordering platform provides an order confirmation.

We reserve the right to address orders affected by technical errors, inaccurate pricing, unavailable products, suspected fraud, or other legitimate operational issues, subject to applicable law.

Customers agree to pay the prices and applicable charges displayed during checkout or provided in an approved catering or service quote.

Depending on the order, charges may include:

• Food and beverage prices.
• Applicable sales taxes.
• Delivery fees.
• Service fees.
• Other charges disclosed before purchase.

Payments may be processed through third-party payment providers.

Thai Mis Delicias does not control the independent systems, policies, or security practices of those payment providers.

An order or subscription may not be processed until the required payment authorization is completed.

Food truck orders are subject to the operating schedule, location, menu, and availability of the selected truck.

Customers are responsible for selecting the correct food truck location when placing an order.

Operating hours and locations may change due to weather, operational circumstances, public events, or other factors.

Customers should verify the selected location and order details before submitting their orders.

Catering services may include individual meals, trays, packages, corporate catering, private events, and other customized arrangements.

Catering orders may require additional coordination, including:

• Event date and time.
• Number of guests.
• Menu selections and quantities.
• Pickup or delivery arrangements.
• Special instructions.
• Payment arrangements.

Catering quotes, invoices, and order confirmations may contain additional terms specific to an event.

Once a catering proposal or quote is accepted, the agreed menu, quantities, pricing, payment arrangements, and other confirmed details will apply to that order.

Any requested changes are subject to availability and approval by Thai Mis Delicias.

Cancellation deadlines, deposits, refunds, and other event-specific conditions must be communicated in the applicable catering quote or written confirmation.

Thai Mis Delicias Meal Prep offers individual meal purchases and available meal plan or subscription options.

Customers are responsible for reviewing:

• Meal selections.
• Package quantities.
• Subscription prices.
• Billing frequency.
• Delivery schedules.
• Delivery address.
• Applicable subscription conditions.

For recurring subscriptions, customers authorize the applicable payment provider to process recurring payments according to the subscription details presented during checkout.

Subscription changes, pauses, or cancellations are subject to the options and deadlines disclosed during purchase or within the customer account.

Customers should review their account and subscription details before each applicable billing or delivery cycle.

Delivery and pickup availability depends on the selected service, location, schedule, and operational capacity.

Customers are responsible for providing accurate delivery and contact information.

Please ensure that:

• The delivery address is correct.
• Someone is available to receive the order when required.
• Pickup orders are collected at the selected location.
• Special delivery instructions are provided before submitting the order.

Thai Mis Delicias is not responsible for delays caused by inaccurate customer information, inaccessible delivery locations, or circumstances outside our reasonable control.

Any applicable delivery fees and conditions will be displayed or communicated before the order is finalized.

Thai Mis Delicias may provide pop-up food service inside office buildings and other approved workplace locations.

These arrangements may be subject to the schedule, menu, access requirements, and operating conditions agreed upon with the participating organization.

Group orders may require advance coordination regarding quantities, menu selections, payment, delivery, and fulfillment.

Any special arrangements agreed upon for a pop-up event or group order will apply to that particular service.

Food is prepared in commercial food service environments where ingredients and preparation methods may vary.

Customers with food allergies, sensitivities, or dietary restrictions should contact Thai Mis Delicias before ordering.

Customers are responsible for reviewing available ingredient and dietary information and communicating relevant concerns before submitting an order.

Although we may provide ingredient and dietary information, we cannot guarantee the complete absence of allergens or cross-contact unless this has been specifically confirmed for the applicable item and preparation process.

Please do not assume that a menu item is suitable for a particular allergy or dietary restriction without confirming directly with us.

Order changes, cancellations, and refund requests are subject to the type of service, preparation status, payment status, and applicable policies disclosed at checkout or in the relevant order confirmation or catering agreement.

Because food preparation may begin shortly after an order is accepted, not every order can be changed or canceled.

Customers should contact Thai Mis Delicias as soon as possible if they need assistance with an order.

Any applicable cancellation fees, refund conditions, deadlines, or exceptions must be disclosed before the relevant purchase or agreed upon in writing.

Nothing in these Terms & Conditions limits any rights customers may have under applicable law.

Thai Mis Delicias may offer promotions, discounts, coupons, and special offers from time to time.

Promotional offers may have specific conditions, including:

• Validity periods.
• Eligible products or services.
• Minimum purchase requirements.
• Geographic or location restrictions.
• Usage limits.
• Customer eligibility requirements.

Unless expressly stated otherwise, promotions cannot be exchanged for cash and may not be combined with other offers.

The specific terms displayed with each promotion will govern its use.

By providing your contact information when placing an order or creating an account, you agree that Thai Mis Delicias may send necessary service-related communications, including:

• Order confirmations.
• Payment notifications.
• Delivery and pickup updates.
• Account-related messages.
• Important service announcements.

Marketing emails and promotional communications are subject to your subscription preferences and applicable law.

You may unsubscribe from marketing emails using the unsubscribe link provided in those messages.

For additional information about how we collect and use personal information, please review our Privacy Policy.

The Thai Mis Delicias name, logo, branding, website content, photographs, graphics, menu descriptions, and other original materials are owned by or used with permission by Thai Mis Delicias.

You may not reproduce, distribute, modify, publish, or commercially use our protected materials without prior written authorization, except where permitted by applicable law.

Unauthorized use of our intellectual property is prohibited.

Our website may use or link to third-party platforms and services, including payment processors, delivery providers, website tools, and other external services.

These services may operate under their own terms and privacy policies.

Thai Mis Delicias is not responsible for the independent content, availability, or policies of third-party services.

Customers should review the applicable terms before using those services.

To the extent permitted by applicable law, Thai Mis Delicias will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or services.

We do not guarantee uninterrupted website availability or error-free operation.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Thai Mis Delicias may experience operational disruptions caused by circumstances beyond our reasonable control, including severe weather, emergencies, equipment failures, supply interruptions, transportation disruptions, or government restrictions.

When such circumstances affect an order or service, we will make reasonable efforts to communicate with affected customers and determine an appropriate resolution.

We may update these Terms & Conditions to reflect changes in our services, website functionality, business operations, or applicable legal requirements.

Updated terms will be published on this page with a revised Last Updated date.

Your continued use of our website and services after updated terms become effective is subject to the revised terms, to the extent permitted by applicable law.

These Terms & Conditions are governed by the laws of the State of New York, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any disputes will be handled in accordance with applicable law and the jurisdiction of courts legally authorized to hear the matter.

If you have questions about these Terms & Conditions, an order, or any of our services, please contact us:

• Email: hello@thaimisdelicias.com
• Phone: (347) 754-1201
• Address: 3314 105th St, 1 FL, Corona, NY 11368