Group Orders FAQs

A group order is an order arranged for multiple people, such as an office, workplace, team, organization, or gathering. It allows food selections and quantities to be coordinated as one ordering arrangement.

An individual, office coordinator, team leader, company representative, or event organizer can submit a group order.

Visit the Group Orders section of our website and follow the available ordering instructions. Select your food, quantities, and any available options before submitting the order.

The available ordering options determine how individual selections can be collected. Follow the group ordering instructions shown on the website for the specific order.

Yes. You can request different entrée selections and quantities, subject to the available menu and ordering options.

Many menu items offer choices such as tofu, vegetables, chicken, beef, pork, shrimp, or squid. Available protein choices depend on the selected item.

Yes. Appetizers can be included when they are available in the group ordering menu. Select the products and quantities displayed during ordering.

Yes. A group organizer can coordinate the selections and quantities and submit the order using the available group ordering process.

Delivery availability depends on the address, order size, and available delivery arrangements. Enter the delivery information during ordering or contact our team to discuss your request.

We recommend placing larger orders as early as possible so our team can review the quantities, menu availability, and requested delivery or pickup arrangements.

Any applicable minimum order requirements will be displayed in the ordering process or communicated by our team. Please check the specific service and order details before submitting.

You can submit larger group order requests for review. Include the number of people, menu selections, quantities, date, and delivery or pickup requirements.

Payment arrangements depend on the available checkout functionality for the group order. If separate payments are not displayed as an available option, the organizer should follow the payment instructions shown at checkout.

Contact our team as soon as possible if you need to change quantities, menu selections, delivery details, or other order information. Changes depend on order status and availability.

Contact our team through the Support page as soon as possible. Include the order number, the missing or incorrect items, and any relevant details so our team can investigate.